Solutions · Online shops

Sell more from every “ada stok?”

Nuha answers stock, size and postage questions, totals the order with the right postage and sends a payment link, even at 2am.

  • Stock, size and postage answered
  • Postage added to every order
  • Paid by FPX or card in the chat
GB
Glow Beauty KL
Nuha · online
Ada stok saiz M? Pos ke Sabah berapa?
Size M has 3 left. Postage to Sabah is RM12, 3–5 working days. Want me to hold one?
Ok nak 1. COD boleh?
COD is Klang Valley only, but you can pay by FPX or card. Total RM101 👇
Example conversation
Why it matters

Same customer, two endings.

11:48 pm · “Ada stok saiz M? Pos ke Sabah berapa?”

Without Nuha
  1. 11:48 pmMessage waits. You are asleep.
  2. 9:30 amYou reply while packing yesterday’s orders.
  3. 10:15 amNo reply. She bought from a Shopee seller overnight.
Sale lost overnight
With Nuha
  1. 11:48 pmNuha: size M has 3 left, Sabah postage RM12.
  2. 11:49 pm“Nak 1.” Order built with postage, payment link sent.
  3. 11:52 pmPaid RM101. Ready to ship in the morning.
RM101 paid at midnight

Example for illustration.

Online shops · 1

The right total, every time.

Nuha totals the order with the right postage for Semenanjung, Sabah or Sarawak and sends a payment link. No calculator, no mistakes.

  • Postage by area
  • Sizes and colours from your catalog
  • COD rules you set
Order #1088Paid
1 × Linen shirt, size MRM89.00
Postage · SabahRM12.00
Paid by FPXRM101.00 · 11:52 pm✓

Example screen

Online shops · 2

Unpaid orders, chased for you.

Customers who say “nak” and then go quiet get a friendly reminder with their payment link. COD buyers confirm before you ship.

  • Reminder after 6 hours
  • COD confirmation on WhatsApp
  • See who paid at a glance
This week
Reminded
24
Paid after
17
Recovered
RM2,180
6 COD orders confirmedBefore shipping
Example numbersFrom your own orders

Example screen

Online shops · 3

Tracking and reviews, sent.

Paste the tracking number once and the customer gets it on WhatsApp. Three days after delivery, Nuha asks for a review.

  • Tracking on WhatsApp
  • Review request after delivery
  • Repeat buyers remembered
Linen & Co
Your order #1088 is on the way 🚚 J&T tracking: 6301234567
Dah sampai! Cantik 😍
Yay! Would you leave us a quick review? 🙏

Example screen

A day with Nuha

What Nuha handles, hour by hour.

  1. 9:00

    Morning briefing

    17 orders overnight, 6 to ship.

  2. 11:30

    Size questions

    Answered from your size chart.

  3. 14:00

    Unpaid reminder

    4 orders reminded, 3 paid.

  4. 17:00

    Tracking sent

    Customers get their tracking number on WhatsApp.

  5. 21:00

    Payday promo

    A small test batch first.

  6. 23:48

    Late-night order

    Paid while you sleep.

Your setup

Ready for Online shops.

Examples of what you would add on day one.

Catalog example

Glow Serum 30mlRM89
Hydra Toner 100mlRM59
Glow BundleRM189

Questions Nuha answers

  • “Do you deliver to Sabah and Sarawak?”
  • “Is it halal and KKM approved?”
  • “Can I exchange the size?”

Automations to switch on

  • Unpaid reminder after 6 hours
  • Ask for a review 3 days after delivery
  • Follow up quiet leads on day 1, 3 and 7
Compare

The usual way vs Nuha.

Stock and size questions
Typed by hand all day
Answered from your catalog
Postage
Worked out on a calculator
Added to the order
Getting paid
Bank transfer and screenshots
Payment link, checked automatically
Late-night buyers
Answered next morning
Answered in seconds
Our suggestion for Online shops

Start with Basic.

Enough AI replies for a busy shop, with payment reminders, invoices and Ask Nuha.

RM99/month
or RM990 a year, 2 months free
  • 1,000 AI credits a month (≈ 250 sales chats)
  • 1 seat
  • 2,000 contacts
  • 15 products · 15 services
  • 50 quotations & 50 invoices / month
  • 15 broadcasts / month
FAQ

Questions from Online shops

Can Nuha handle sizes and colours?

Add them to your products and Nuha answers from them.

Does it work with Shopee or my website?

Nuha handles your WhatsApp chats. Your Order Link gives customers a simple shop page.

Can Nuha hold stock for a customer?

She can tell the customer the item is held and create the order. You decide how long to hold it.

Can I send promotions to past buyers?

Yes, as a campaign to customers who agreed to receive promotions.

Does Nuha work with my courier?

Paste the tracking number and Nuha sends it to the customer on WhatsApp.

Let Nuha answer your next customer.

Connect your WhatsApp number, add your products, and see Nuha’s first reply in minutes.