Everything your team needs to run WhatsApp leads.
Nuha Chat is built around six benefit-driven modules — Inbox, Contacts, Reports, Automation, Broadcast, and Integrations — designed for how WhatsApp lead teams actually work.
One shared inbox where every lead has an owner.
Every WhatsApp conversation in one place — with a clear owner, status, full history, and an obvious next step. No more leads lost in personal chats.
- Shared team inbox on WhatsApp Business API
- Every conversation has one owner and one status
- Internal notes, mentions, and full history
- Quick replies and approved WhatsApp templates
- ACAmelia Chen2mHey! Do you support multi-agent inboxes?Demo@MR
- DRDiego Romero12mGreat, sending over the brief now.Lead@JL
- SLSara Lindberg34mCan we move the call to Thursday?Customer@MR
- NPNoah Patel1hThanks, that pricing works for us.Closing@AK
- LOLina Okafor3hIs the Zapier integration live yet?Support@JL
One complete profile for every WhatsApp lead.
A single record per phone number — with status, owner, tags, country, custom fields, and full conversation history. Bring in your existing list with CSV import.
- Single contact record per phone number
- Status, owner, tags, country, and custom fields
- CSV import with mapping and validation
- Full activity timeline and conversation history
| Name | Phone | Owner | Status |
|---|---|---|---|
AC Amelia Chen | +1 415 555 0118 | Maria R. | Hot |
DR Diego Romero | +34 612 845 992 | Jonas L. | Warm |
SL Sara Lindberg | +46 70 412 9981 | Maria R. | Hot |
NP Noah Patel | +44 7700 900184 | Aliya K. | Won |
LO Lina Okafor | +234 803 412 6651 | Jonas L. | Warm |
HK Hana Kim | +82 10 4421 9907 | Aliya K. | New |
Visibility into team replies, waiting leads, and follow-up performance.
See who's replying, who's waiting, and where leads are getting stuck. Track response time, owner workload, and follow-up performance — with date filters and exports.
- Conversation status: new, open, pending, follow-up, closed
- First response time and team performance
- Owner workload and assignment distribution
- Date range filters and exportable views
Automate tagging, assignment, reminders, and next-step actions.
Build workflows around real events — new conversation, status changed, tag added, no reply duration — with simple conditions and chained actions.
- Triggers: new conversation, status change, tag added, no reply, follow-up due
- Conditions on status, tag, owner, country, or message keyword
- Actions: assign owner, send template, add tag, notify, add note
- Round-robin assignment and time-based waits
Send updates to tagged audiences with clear tracking.
Send approved WhatsApp templates to segments by tag, status, owner, country, or custom — with delivered, read, replied, and failed analytics.
- Audience by tag, status, owner, country, or custom
- Approved WhatsApp template management
- Delivered, read, replied, and failed analytics
- Drafts, duplicates, and resend on failure
Connect WhatsApp leads with the rest of your stack.
Capture leads from website forms, Meta Ads, and TikTok — and connect Nuha Chat to your tools via Zapier, Make, REST API, and webhooks.
- Website forms, Meta Ads, and TikTok lead sources
- Zapier and Make automation
- REST API keys for programmatic access
- Webhook endpoints with live delivery logs
Diego asked about EU data residency. Loop in solutions before replying.
Built for teams who want control over WhatsApp leads.
Owners, admins, and agents share the same workspace — with role-based access, assignment, and full visibility. Every conversation has a clear next step and a clear person responsible.
Take a tour of Nuha Chat.
Click through the modules to see how each part of Nuha Chat works.
A live overview of your lead operations.
Open conversations, unassigned leads, response time, and team activity — all at a glance.
Ready to bring clarity to your WhatsApp leads?
Join early access and see how Nuha Chat helps your team capture, assign, follow up, and track every lead from one workspace.