AI you can trust with your customers.
Every reply is checked before it goes out. Wrong prices, promises outside your policy and risky topics stop and come to you.
- Prices checked against your catalog
- Hands over when unsure
- Pause in one tap
Same customer, two endings.
10:20 pm · “Boleh bagi RM50 untuk bundle?”
- 10:20 pmA basic bot agrees to RM50 to keep the customer happy.
- 10:21 pmThe customer pays RM50 for a RM189 bundle.
- 9:00 amYou lose RM139, or an unhappy customer.
- 10:20 pmNuha sees RM50 is below your lowest price.
- 10:20 pmShe tells the customer the team will check, and holds it for you.
- 9:00 amYou decide: offer RM169 or keep the price.
Example for illustration.
Never a made-up price.
Every reply is checked before it goes out. A price that is not in your catalog, or a discount you did not allow, becomes a draft for you instead.
- Prices checked against your catalog
- Discount limits you set
- Drafts wait for your tap
Example screen
Knows when to call you.
Complaints, refunds and customers who ask for a person go straight to you, with the chat summary, so you can reply in seconds.
- Complaints handed over at once
- A short summary of the chat
- Push alert to your phone
Example screen
Practise first, then go live.
Test Nuha with pretend customers before she talks to real ones. Correct an answer once and she follows it in every chat.
- Practice chats with tricky customers
- Teach a rule in one sentence
- Pause Nuha any time
Example screen
Three steps.
- 1
Nuha writes a reply
From your catalog, your business info and your rules.
- 2
Guardrails check it
Prices, discounts, topics and quiet hours.
- 3
Send, draft or hand over
Anything unusual comes to you.
Everything in Safety & Control.
Price guardrail
A price not in your catalog becomes a draft for you.
Quiet hours
No marketing messages while customers sleep.
Human handover
Complaints and requests for a person go straight to you.
Practice
Test Nuha with sample chats before going live.
Teach Nuha a rule
Correct an answer once, Nuha follows it everywhere.
Pause AI
Stop Nuha replying any time.
The usual way vs Nuha.
Included in
Questions about Safety & Control
What does Nuha do with a price it doesn’t know?
It never makes one up. The reply waits as a draft for you, or Nuha says the team will check.
Will Nuha chat about unrelated topics?
No. It only talks about your business.
Can customers trick Nuha into a discount?
No. Discounts follow your limits. Anything beyond them waits for you.
Does Nuha send promotions at night?
No. Quiet hours stop marketing messages while customers sleep.
Can I see every reply Nuha sent?
Yes. Every chat is in your inbox, with the reason behind each action.
Let Nuha answer your next customer.
Connect your WhatsApp number, add your products, and see Nuha’s first reply in minutes.
