One inbox where no customer waits.
Your whole team works from one live list. Nuha replies in seconds, remembers each customer and tells you who needs a human.
- One list for the whole team
- Remembers every customer
- Keep your WhatsApp Business app
Same customer, two endings.
Monday · 140 chats came in over the weekend
- 9:00 amScroll from the top. Which ones are new?
- 11:00 amTwo staff answer the same customer, differently.
- 4:00 pmA big order from Saturday is still unanswered.
- WeekendNuha already answered stock, price and postage.
- 9:00 amThe “Needs you” filter shows 6 chats only.
- 9:20 amThe Saturday order is paid and ready to ship.
Example for illustration.
See only the chats that need you.
Nuha answers the common questions. The inbox shows who needs a human, who is ready to buy and how long you can still reply for free.
- Needs-you and unread filters
- Hot leads marked
- 24-hour reply window on each chat
Example screen
Every customer, remembered.
Open a chat and see what this customer asked before, what they bought and what the deal is worth.
- Past orders and questions
- Deal value and stage
- Labels you choose
Example screen
One-tap actions in the chat.
Send a payment link, a booking, a quotation or a saved reply without leaving the conversation. Your team shares the work fairly.
- Payment link, booking, quotation
- Assign chats to your team
- Round robin on Pro and Max
Example screen
Three steps.
- 1
A message arrives
On your WhatsApp Business number.
- 2
Nuha drafts or replies
In the customer’s own language.
- 3
Your team steps in when needed
Handover is marked and you are notified.
Everything in Smart Inbox.
24-hour window
See how long you can still reply for free in each chat.
Lead details
Intent, deal value and what the customer asked before.
Labels and pipeline
Move deals from new to won.
One-tap actions
Payment link, booking, quotation, quick reply.
Team inbox
Assign chats, or share them by round robin on Pro and Max.
Keep your app
Use the WhatsApp Business app and Nuha Chat together.
The usual way vs Nuha.
Included in
Questions about Smart Inbox
Can I keep the WhatsApp Business app?
Yes. Chats show in the app and in Nuha Chat, and you can reply from either.
Can I turn the AI off for one chat?
Yes, with the AI switch at the top of the chat.
Can my whole team use one number?
Yes. Everyone works from the same inbox with their own login.
What is the 24-hour window?
WhatsApp lets you reply free for 24 hours after a customer’s last message. After that, only approved templates can be sent.
Let Nuha answer your next customer.
Connect your WhatsApp number, add your products, and see Nuha’s first reply in minutes.
